Secretary of state for climate change opens new Coventry office for energy firm - The Coventry Observer

15th Aug, 2022

Secretary of state for climate change opens new Coventry office for energy firm

Shaun Reynolds 5th Jul, 2016 Updated: 28th Oct, 2016

AN INDEPENDENT energy supplier welcomed the Secretary of State for Energy and Climate Change to Coventry to open their new customer care centre.

First Utility, the UK’s leading challenger to the ‘big six’, announced it has quadrupled in size in the past four years – and Monday morning’s opening marked the creation of 170 new jobs in the city.

To mark the occasion, Amber Rudd MP opened First Utility’s new customer care centre in Coventry.

Latest industry data shows that 6.9 million customers have left the big six in the last four years, a quarter of these have chose to switch to First Utility since.

The company has helped save the UK £500 million in lower energy bills in the last eight years.

Today, at least one household on every street is served by First Utility, with a new customer joining every 90 seconds on average.

The Rt. Hon. Amber Rudd MP, said: “I am delighted to be here in Coventry to officially open First Utility’s new customer service facility.

“The company’s investment is great news for the city as a whole – the new centre has already created around 600 local jobs, meaning financial security for working people and their families – even more opportunities are likely to be generated.”

Ian McCaig, First Utility CEO, said: “I am immensely proud of First Utility’s growth and how we have been at the forefront of driving positive change in the energy industry.

“I am delighted we are able to celebrate our achievements with the Secretary of State for Energy & Climate Change on her visit to our new service centre.

“My thanks go to the entire 1,500 strong First Utility team for their belief, passion and determination and to all our customers, who have helped us grow over a very short period of time.”

Support community journalism by making a contribution.

The Coventry Observer's team of journalists provide a trusted source news, sport, entertainment and events going on in your area and issues which matter to you - both via our free weekly print edition and daily updates on our website.

Every contribution, however big or small, you can make will help us continue to do that now and in the future.

Thanks for reading this and the Coventry Observer.

Are you on Facebook?

Like or follow our Facebook page - to get daily news updates straight to your news feed.

Reader Travel

Check out all of the latest reader travel offers to get your hands on some free gifts.


We can provide all of your printing needs at competitive rates.

Public Notices

View and download all of the public notices in the Coventry Observer.

Property Finder 24/7

Search for properties in Worcestershire, Warwickshire and the West Midlands.